{"product_id":"six-sigma-basic-tools-and-techniques-neteffect-0131716808-used","title":"Six Sigma: Basic Tools and Techniques (NetEffect)","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0131716808\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Summers, Donna C. S.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e Used\u003c\/p\u003e\u003cp\u003eWith a focus on training, \"Six Sigma: Concepts, Tools and Techniques\" captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioner's point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent industry reference. Focuses on key topics such as: *Leadership and Strategic Planning *Creating a Customer Focus, *Quality Function Deployment *Teams and Teamwork *DMAIC Problem-Solving *Measures and Metrics *Project Management *Statistical Methods *Control Charts *Design of Experiments *Reliability *Failure Modes and Effects Analysis *Lean Manufacturing. An excellent resource for anyone who is in business working with Six Sigma.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":67835525759264,"sku":"USED0131716808","price":13.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/81EAcoBextL_b075b3d1-3edc-4c86-ac93-74d2fd000113.jpg?v=1792253735","url":"https:\/\/miakarts.com\/en-ca\/products\/six-sigma-basic-tools-and-techniques-neteffect-0131716808-used","provider":"Miakarts Books","version":"1.0","type":"link"}