{"product_id":"service-management-operations-strategy-information-technology-0073403350","title":"Service Management: Operations, Strategy, Information Technology","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0073403350\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Fitzsimmons\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eService Management is the best-selling text in this market and includes compelling and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":67864356782368,"sku":"NEW0073403350","price":33.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/41nWo9rqf6L_81de59b0-4e0c-48d2-9873-2eda5d0d7d6f.jpg?v=1792369286","url":"https:\/\/miakarts.com\/en-gb\/products\/service-management-operations-strategy-information-technology-0073403350","provider":"Miakarts Books","version":"1.0","type":"link"}