{"product_id":"consumers-and-services-0471962694-used","title":"Consumers and Services","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0471962694\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Gabbott, Mark\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e Used\u003c\/p\u003e\u003cp\u003eThis approach to service marketing from a consumer perspective integrates information on service consumption from from a variety of sources. It establishes the effect of the characteristics of services upon consumer behavior and presents four detailed case studies of consumer behavior in service industries.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":68028450701600,"sku":"USED0471962694","price":17.17,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/61vNnpaMU5L.jpg?v=1793163447","url":"https:\/\/miakarts.com\/products\/consumers-and-services-0471962694-used","provider":"Miakarts Books","version":"1.0","type":"link"}