{"product_id":"customer-relationship-management-briefcase-books-series-0071379541","title":"Customer Relationship Management (Briefcase Books Series)","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0071379541\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Kristin L. Anderson\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eThis reader-friendly series is must read for all levels of managersAll managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51664025813280,"sku":"NEW0071379541","price":25.18,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/61Jjpc_TCaL.jpg?v=1778876355","url":"https:\/\/miakarts.com\/products\/customer-relationship-management-briefcase-books-series-0071379541","provider":"Miakarts Books","version":"1.0","type":"link"}