{"product_id":"delivering-customer-value-its-everyones-job-management-master-series-16-1563270951","title":"Delivering Customer Value: It's Everyone's Job (Management Master Series, 16)","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 1563270951\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Albrecht, Karl\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eCustomer satisfaction results from one thing and one thing only: delivering values as defined by the customer. Spend just one hour with Karl Albrecht and learn the business strategy that creates this value. You'll learn what it takes to develop a customer-focused business strategy, customer-oriented employees, and customer-friendly systems.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51894879879456,"sku":"NEW1563270951","price":91.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/812Jk4IBAGL.jpg?v=1782027182","url":"https:\/\/miakarts.com\/products\/delivering-customer-value-its-everyones-job-management-master-series-16-1563270951","provider":"Miakarts Books","version":"1.0","type":"link"}