{"product_id":"employee-management-and-customer-service-in-the-retail-industry-047172324x","title":"Employee Management and Customer Service in the Retail Industry","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 047172324X\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Thomas, Chris\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eEmployee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail managers natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51935256772896,"sku":"NEW047172324X","price":208.38,"currency_code":"USD","in_stock":true}],"url":"https:\/\/miakarts.com\/products\/employee-management-and-customer-service-in-the-retail-industry-047172324x","provider":"Miakarts Books","version":"1.0","type":"link"}