{"product_id":"implementing-service-quality-based-on-isoiec-20000-1849284423","title":"Implementing Service Quality Based On ISO\/IEC 20000","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 1849284423\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e IT Governance Publishing\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eMany customers look for suppliers with ISO\/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51320687722784,"sku":"NEW1849284423","price":41.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/71o0tohgSYL.jpg?v=1773079319","url":"https:\/\/miakarts.com\/products\/implementing-service-quality-based-on-isoiec-20000-1849284423","provider":"Miakarts Books","version":"1.0","type":"link"}