{"product_id":"managing-customer-service-institute-of-learning-management-super-series-008046419x","title":"Managing Customer Service (Institute of Learning \u0026 Management Super Series)","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 008046419X\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Institute of Leadership \u0026amp; Management\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership \u0026amp; Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S\/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books\/units).\u003c\/p\u003e\u003cul\u003e\u003cli\u003eNew | Mint Condition | Dispatch same day for order received before 12 noon | Guaranteed packaging | No quibbles returns\u003c\/li\u003e\u003c\/ul\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51666931351840,"sku":"NEW008046419X","price":47.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/61oT6RMGSNL.jpg?v=1778952999","url":"https:\/\/miakarts.com\/products\/managing-customer-service-institute-of-learning-management-super-series-008046419x","provider":"Miakarts Books","version":"1.0","type":"link"}