{"product_id":"process-mapping-process-improvement-and-process-management-a-practical-guide-to-enhancing-work-flow-and-information-flow-1932828044","title":"Process Mapping, Process Improvement and Process Management: A Practical Guide to Enhancing Work Flow and Information Flow","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 1932828044\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Madison, Dan\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003et last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. Inside you?ll find detailed, illustrated discussions about:* The importance of process* Process mapping* Key stakeholders? roles and responsibilities* The ten-step process redesign methodology* Process improvement and creating the process team* The four lenses of analysis* Customer report cards, benchmarking, and best practices* Process redesign case studies* Design principles for process redesign* Barriers to process redesign* Becoming a process-focused organization* Building cross-department process management* Using information technology in process management\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51906997354784,"sku":"NEW1932828044","price":39.46,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/619LiYzdwIL.jpg?v=1782233151","url":"https:\/\/miakarts.com\/products\/process-mapping-process-improvement-and-process-management-a-practical-guide-to-enhancing-work-flow-and-information-flow-1932828044","provider":"Miakarts Books","version":"1.0","type":"link"}