{"product_id":"restaurant-server-manual-a-complete-training-guide-for-restaurant-waitstaff-1548092061","title":"Restaurant Server Manual: A Complete Training Guide for Restaurant Waitstaff","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 1548092061\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Schim, Mr Jeffery D\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eThe restaurant Server Manual covers waitstaff training a greeter training. This is a valuable resource for your restaurant or bar. Waitstaff will learn how to create exceptional service for your guest. This restaurant server manual covers the following:  Orientation  Training your Team  Effective Training Techniques  Certified Trainers  Positive Plus \/ Correction Feedback  Teamwork  How to Prevent Guest Complaints  Guest Recovery  Food Safety \u0026amp; Allergens  Food Delivery Procedures  Restaurant Safety  Clean as you go  Server Job Description  Six Steps of Service  How to Roll Silverware  Silverware and Plate Placement  Point of Sale Training  Restaurant Greeter Training  Restaurant Greeter Job Description Return of Investment (ROI) Training your staff is an investment. Your customers will benefit and your bottom line will show an increase in restaurant revenue. The most important part of the restaurant server training manual is the six steps of service. Basically, your managers, servers and greeters will learn and memorize the six steps of service. Your employees will live the steps of service from shift to shift. The server steps of service begin when the customer arrives and walks through your restaurant front door and ends when they depart the restaurant. Your goal is to provide exceptional wow customer service by applying the steps of service all throughout the customer's visit.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51907353149728,"sku":"NEW1548092061","price":17.77,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/61A9xawEgAL.jpg?v=1782239235","url":"https:\/\/miakarts.com\/products\/restaurant-server-manual-a-complete-training-guide-for-restaurant-waitstaff-1548092061","provider":"Miakarts Books","version":"1.0","type":"link"}