{"product_id":"understanding-reference-transactions-transforming-an-art-into-a-science-library-and-information-science-2-0125877803","title":"Understanding Reference Transactions: Transforming an Art into a Science (Library and Information Science, 2)","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 0125877803\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Saxton, Matthew Locke\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eThe goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. The authors provide a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided. This is an important contribution to library studies, and it will be a useful textbook for teaching references courses in library schools. Powerful research models help explain what is happening in the reference transaction. It encompasses a comprehensive review of the research literature. It offers a unique systems analysis of the reference transaction and includes a detailed appendix of the concepts, operational definitions, and research variables used to measure outcomes as well as statistical results from all known prior studies.\u003c\/p\u003e","brand":"Mia Karts","offers":[{"title":"Default Title","offer_id":51664010445088,"sku":"NEW0125877803","price":182.21,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0980\/7426\/3840\/files\/61LDCiyI7qL.jpg?v=1778875677","url":"https:\/\/miakarts.com\/products\/understanding-reference-transactions-transforming-an-art-into-a-science-library-and-information-science-2-0125877803","provider":"Miakarts Books","version":"1.0","type":"link"}