Service Operation Itil, Version 3

Service Operation Itil, Version 3

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Service Operation Itil, Version 3
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    Service Operation Itil, Version 3

    £52.00 GBP
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    Book Details

    Format
    Paperback
    Language
    English
    Category
    Management
    Condition
    New
    ISBN-13
    9780113310463
    ISBN-10
    0113310463

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    Product description

    ISBN: 0113310463

    Author: ITIL

    Condition: New

    ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.

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    Service Operation Itil, Version 3

    £52.00 GBP
     per 

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