FAQ

How do I place an order?

Simply browse our catalog, add your selected books to the cart, and complete checkout using our secure payment system.

How much is shipping?

Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method, with estimated fees shown before your purchase is finalized

Is my payment information secure?

Yes. Our checkout is fully encrypted and protected with advanced security measures to keep your information safe.

What payment methods do you accept?

We accept major credit and debit cards, along with other secure payment options available at checkout.

Can I cancel or modify my order after placing it?

Orders are processed quickly, so changes may not always be possible. Please contact us immediately and we’ll do our best to assist.

How long does shipping take?

Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days, depending on destination and customs processing.

Do you offer free shipping?

Yes, we offer free standard shipping within the United States. Shipping costs for other destinations are calculated at checkout.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number so you can follow your delivery in real time.

Do you ship internationally?

Yes, we ship to many countries worldwide. Available destinations are listed on our Shipping Information page.

Will I have to pay customs duties or import taxes?

Customs duties, import taxes, or fees may apply and are the responsibility of the recipient. These charges are determined by your local customs authority.

What if my order arrives damaged or incorrect?

Please contact us as soon as possible with photos of the issue, and our support team will assist you promptly.

Why is a signature required for some deliveries?

Orders over $250 require a signature upon delivery to ensure secure and successful receipt.

What is your return policy?

Returns are accepted in accordance with our policy and are subject to a 15% restocking fee.