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2858 products

2858 products

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Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
Managing and Motivating Contact Center Employees : Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff
$97.53 USD
$73.36 USD
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What to Say When. . .You're Dying on the Platform: A Complete Resource for Speakers, Trainers, and Executives
What to Say When. . .You're Dying on the Platform: A Complete Resource for Speakers, Trainers, and Executives
$34.20 USD
$24.44 USD
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Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series) Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series)
Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series)
$17.55 USD
$13.39 USD
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Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
$32.76 USD
$23.00 USD
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The One Minute Manager Builds High Performing Teams: New and Revised Edition The One Minute Manager Builds High Performing Teams: New and Revised Edition
The One Minute Manager Builds High Performing Teams: New and Revised Edition
$25.48 USD
$21.14 USD
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In Search of Excellence: Lessons from America's Best-Run Companies In Search of Excellence: Lessons from America's Best-Run Companies
In Search of Excellence: Lessons from America's Best-Run Companies
$8.64 USD
$6.91 USD
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Managing Brand Equity
Managing Brand Equity
$37.12 USD
$19.99 USD
Building Strong Brands
Building Strong Brands
$22.72 USD
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Taming the Prince
Taming the Prince
$31.91 USD
$25.19 USD
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The Way of Innovation: Master the Five Elements of Change to Reinvent Your Products, Services, and Organization
The Way of Innovation: Master the Five Elements of Change to Reinvent Your Products, Services, and Organization
$19.48 USD
$15.54 USD
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Small Business Management: Creating a Sustainable Competitive Advantage
Small Business Management: Creating a Sustainable Competitive Advantage
$262.50 USD
$195.56 USD
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Global Project Management: Communication, Collaboration and Management Across Borders
Global Project Management: Communication, Collaboration and Management Across Borders
$74.73 USD
$56.47 USD
Outside In: The Power of Putting Customers at the Center of Your Business
Outside In: The Power of Putting Customers at the Center of Your Business
$14.94 USD
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Creative Change: Why We Resist It . . . How We Can Embrace It Creative Change: Why We Resist It . . . How We Can Embrace It
Creative Change: Why We Resist It . . . How We Can Embrace It
$18.96 USD
$17.14 USD
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Human Resource Management, 13th Edition Human Resource Management, 13th Edition
Human Resource Management, 13th Edition
$332.75 USD
$254.73 USD
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Competing for Advantage
Competing for Advantage
$367.49 USD
$273.32 USD
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