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Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships
$43.19 USD
$34.55 USD
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ISBN: 0938721828
Author: Richard A. Buckingham
Condition: New
(Kiplinger Books) A presentation of all of the necessary steps businesses should take in order to ensure that their clients keep coming back. A guide to being the best at customer service, with an emphasis on fostering repeat business and customer referrals. Twelve tools for maintaining and strengthening customer relationships. DLC: Customer services--United States.
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Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships
$43.19 USD
$34.55 USD