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Delivering Customer Value: It's Everyone's Job (Management Master Series, 16)
$114.00 USD
$91.20 USD
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Competitive Pricing You Can Trust — Quality You Can Rely On.
ISBN: 1563270951
Author: Albrecht, Karl
Condition: New
Customer satisfaction results from one thing and one thing only: delivering values as defined by the customer. Spend just one hour with Karl Albrecht and learn the business strategy that creates this value. You'll learn what it takes to develop a customer-focused business strategy, customer-oriented employees, and customer-friendly systems.
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Delivering Customer Value: It's Everyone's Job (Management Master Series, 16)
$114.00 USD
$91.20 USD