Four Seasons: The Story of a Business Philosophy

ISBN: 1591845645

Author: Sharp, Isadore

Condition: Used

The inspiring memoir from the innovative entrepreneur who revolutionized the hospitality industryHow did a child of immigrants, starting with no background in the hotel business, create the worlds most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled customer service?Isadore Sharp explains his success in his uplifting memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his fathers three-man construction business.Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxury-in fact, it sets the standard by which every luxury hotel is measured.