Guide to Dental Front Office Administration

ISBN: 0132194023

Author: Publishing Inc., ICDC

Condition: New

Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patients account. The straightforward easy-to-understand writing style from ICDC authors, presents information clearly and concisely. Patient names, exercises and examples in this training material have been designed to incorporate a light-hearted humorous context, found to improve the ability to comprehend and retain information.

• SECTION I. | DENTAL PRACTICE ADMINISTRATION | Chapter 1 - Introduction to the Dental Front OfficeAdministrator | Duties of the Dental Front Office Administrator Technology and the Dental Administrator | Professional Appearance Business Casual Inappropriate Clothing Dress Code Regulations | Professional Attitudes and Actions | Interpersonal Skills | Pre-Vacation Work Planning Promotions Promotable Attitudes | On The Job Now (Special Feature) | Chapter 2 - Ethical, Legal, and Regulatory Issues and Responsibilities | Role of the American Dental Association | HIPAA Practice Pitfall (Special Feature) | Forms of Fraud | Practice Pitfall (Special Feature) | Bad Faith Awards | Practice Pitfall (Special Feature) | Chapter 3 - The Dental Office Team and Patient Relations | The Role of the Dentist | The Role of the Dental Hygienist The Role of the Chairside Dental Assistant | Chapter 4 - Technology and the Dental Office | SECTION II. | GENERAL OFFICE PROCEDURES | Chapter 5 - Basic Administrative Functions and Printed Communication | SECTION III. | MANAGING THE DENTAL FRONT OFFICE | Chapter 6 - Dental Front Office Management | Chapter 7 - Dental Terminology and Anatomy of the Oral Cavity | Chapter 8 -Dental Chart Documentation | Chapter 9 - Dental Office Forms | ASA Physical Status Classification System | Chapter 10 - Clinical Records Management | SECTION IV. | DENTAL INSURANCE PROGRAMS, CODING, AND BILLING | Chapter 11 - Dental Reference Books and Insurance Contract Interpretation | Alternative Benefit Plans | Insurance Carrier Directories | Chapter 12 - Dental Services and Coding | Chapter 13 - Dental Billing and the Dental Claim Form | SECTION V. | FINANCES AND ACCOUNTING | Chapter 14 - Dental Practice Accounts Receivable | Chapter 15 - Accounts Payable and Financial Records Management | Quarterly Returns | SECTION VI. | SECURING EMPLOYMENT | Chapter 16 - Employment Skills and Job Search Strategies | SECTION VII. | GLOSSARY AND APPENDICES | Glossary | Appendix A | Appendix B | Appendix C