High Reliability Organizations, Third Edition: A Healthcare Handbook for Patient Safety & Quality

ISBN: 1646481909

Author: Cynthia A. Oster

Condition: New

Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Evidence shows that high reliability methods enable the most efficient, safe, and effective care; however, these methods are not the standard in all healthcare systems. Nurses-who are on the front line of providing safe and effective care-are ideally situated to drive high reliability.High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Third Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. In this new edition, authors Cynthia A. Oster and Jane S. Braaten build on the foundation of previous editions with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability-solidifying process improvements and highlighting the contributing factors that lead to enhanced outcomes.TABLE OF CONTENTSPart 1: High Reliability: The Imperative RemainsChapter 1: High Reliability Organizations (HROs): Reflections on the Essence of HRO and the Application to HealthcareChapter 2: Drivers for Patient SafetyChapter 3: Current Quality DriversChapter 4: Organizational Culture and Psychological Safety: Breaking Down BarriersChapter 5: Safety Leadership: Commitment to High Reliability OrganizingChapter 6: Health Equity and High Reliability: Connecting the Dots for Patient SafetyPart 2: HRO Concepts and Application to Practice: Preoccupation With FailureChapter 7: Using Failure Mode and Effects Analysis to Predict FailureChapter 8: Paying Attention to Close Calls and Near MissesPart 3: HRO Concepts and Application to Practice: Reluctance to SimplifyChapter 9: Human Factors Engineering for Reducing and Recovering From ErrorChapter 10: 10: Root Cause Analysis: Effective Investigations for High ReliabilityChapter 11: Fostering Just Culture in High Reliability Organizations: How Far Have We Come?Part 4: HRO Concepts and Application to Practice: Sensitivity to OperationsChapter 12: Alarm Safety: Working SolutionsChapter 13: Innovative Technology, Standardization, and the Impact on High ReliabilityChapter 14: Tiered Safety HuddlesPart 5: HRO Concepts and Application to Practice: Deference to ExpertiseChapter 15: The Current Need for Interprofessional Collaborative Care and TeamworkChapter 16: Meaningful Patient Engagement: Best Practice for High ReliabilityChapter 17: Pediatric Patient Safety: Utilizing Safety Coaching as a Strategy Toward Zero HarmPart 6: HRO Concepts and Application to Practice: Commitment to ResilienceChapter 18: Designing Resilience Into the Work EnvironmentChapter 19: Building High Reliability Through SimulationChapter 20: Building Resilience Through Team Training: Rapid Response and In-Hospital Cardiac Arrest EventsChapter 21: Sustaining a Culture of SafetyPart 7: Assimilation Into Practice Across the ContinuumChapter 22: Ambulatory Care: The Frontier for High ReliabilityChapter 23: The Synthesis Among Magnet Recognition Program Model Components and High Reliability Organizational PrinciplesChapter 24: Realizing High Reliability: Bedside Scientist and Nurse Scientist CollaborationChapter 25: Ensuring High Reliability in Acute Stroke TreatmentPart 8: Translation Into PracticeChapter 26: High Reliability Performance During a PandemicChapter 27: Building a High Reliability Head and Neck Operating Room TeamChapter 28: High Reliability in Prevention of Harm From Workplace Violence (WPV)Chapter 29: Building a Foundation for High Reliability: Creating Effective Teams and Tools in Healthcare