Implementing Service Quality Based On ISO/IEC 20000
MIA KARTS BOOKS
Implementing Service Quality Based On ISO/IEC 20000
Book Details
- Publisher
- It Governance Publishing
- Format
- Paperback
- Language
- English
- Category
- Management
- Condition
- New
- ISBN-13
- 9781849284424
- ISBN-10
- 1849284423
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ISBN: 1849284423
Author: IT Governance Publishing
Condition: New
Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.
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Implementing Service Quality Based On ISO/IEC 20000
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