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Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
$215.16 USD
$172.13 USD
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ISBN: 089006640X
Author: Gable, Robert a
Condition: New
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
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Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
$215.16 USD
$172.13 USD