ITIL Continual Service Improvement (ITIL Service Lifecycle)
ITIL Continual Service Improvement (ITIL Service Lifecycle)
$7.38 USD
Available
Book Details
- Format
- Paperback
- Language
- English
- Category
- Guides
- Condition
- Used
- ISBN-13
- 9780113313082
- ISBN-10
- 011331308X
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ISBN: 011331308X
Author: Vernon Lloyd
Condition: Used
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
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ITIL Continual Service Improvement (ITIL Service Lifecycle)
$7.38 USD
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