Learning from Each Other: New Ideas for Managing the Section 8 Certificate and Voucher Programs

ISBN: 1288925743

Author: U S Dept of Housing and Urban Developme

Condition: New

Learning from Each Other offers housing authorities an easy way to learn from the groundbreaking experience of Section 8 managers across the country. Each section is full of brief, no-nonsense descriptions of creative solutions to challenges every housing authority faces, such as streamlining the application process, controlling fraud, helping participants exercise mobility choices, maintaining housing quality, promoting safe neighborhoods, and collaborating with supportive service programs. The report lists contact names for featured housing authorities so that interested managers may communicate with colleagues pursuing innovative Section 8 management strategies that: Harness new technologies. The Housing Authority of the County of Merced, California, has adapted the use of a modem to verify with the county human services department the income of Section 8 participants who are on welfare. As a result, the recertification process, which previously consumed 3 weeks, now takes only 1 week. The Housing Authority of Jefferson County, Kentucky, created a computer system to answer telephone queries 24 hours a day about applicants' status on the Section 8 waiting list, freeing one staff person for other duties.