Network Maintenance and Troubleshooting Guide: Field Tested Solutions for Everyday Problems

ISBN: 0321647416

Author: Allen, Neal Allen

Condition: New

Network Maintenance and Troubleshooting GuideField-Tested Solutions for Everyday Problems, Second EditionNeal AllenThe 100% practical, real-world guide to anticipating, finding, and solving network problems-fast!Real-life networks dont always behave by the book. Troubleshooting them requires practical intuition that normally comes only with experience. In this book, Fluke Networks Neal Allen brings together all that hard-won, hands-on insight: everything you need to discover whats really happening in your network, so you can anticipate and fix problems before users even notice them.Writing for network technicians and administrators at all levels, Allen presents an approach to troubleshooting that has been proven in networks of all kinds, no matter how complex. He introduces indispensable triage and troubleshooting techniques for everything from copper and fiber cabling to IPv6, and presents unparalleled guidance on identifying and resolving problems at the MAC Layer. He illustrates his advice with diagrams, tables, and screen captures from Fluke Networks market-leading instruments. Throughout this book, Allen also offers practical summaries of each of todays core networking technologies, making it an ideal complement to any network certification study guide.Coverage includes Using the OSI model to more efficiently troubleshoot networks layer by layer Copper and fiber-optic cabling: theory, operation, and troubleshooting Media Access Control (MAC) Layer: Ethernet theory and operation Identifying and resolving problems related to IPv4 and IPv6 protocols Preventing problems before they occur Discovering device behavior Troubleshooting switches Using a protocol analyzer more successfully Creating network documentation that helps you more efficiently prevent and resolve problemsRoad tested by thousands of Fluke Networks customers, this books first edition became the best-kept secret resource for sysadmins, netadmins, and support technicians fortunate enough to discover it. Now, Allen has thoroughly updated his classic for todays networks. If youre responsible for maintaining one of those networks, youll find this new Second Edition even more indispensable.Neal Allen is a senior staff engineer in the Fluke Networks Technical Assistance Center (TAC) focusing on escalated problems. He has been involved in designing, installing, and troubleshooting networks for nearly 20 years. Allen has served on Interops trade show Network Operations Center (NOC) team since 1993, troubleshooting show-floor problems at the Las Vegas and Atlanta Interop trade shows, and helped support and troubleshoot the network for the 1996 Atlanta Olympic Games. His responsibilities currently include product feature specification and beta testing, remote and onsite problem solving, and providing training and sales support worldwide.informit.com/awCover design by Louisa AdairCover photography from Image Source / Getty Images