Quality Is Personal: A Foundation For Total Quality Management
MIA KARTS BOOKS
Book details
- Author
- Harry V. Roberts
- Publisher
- Free Press
- Format
- Paperback
- Language
- English
- Category
- Quality Control
- Condition
- New
- ISBN-13
- 9780029266250
- ISBN-10
- 0029266254
- Vendor: Mia Karts
Quality Is Personal: A Foundation For Total Quality Management
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ISBN: 0029266254
Author: Harry V. Roberts
Condition: New
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
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Quality Is Personal: A Foundation For Total Quality Management

