Service Operations Management: Improving Service Delivery
MIA KARTS BOOKS
Service Operations Management: Improving Service Delivery
Service Operations Management: Improving Service Delivery
$14.38 USD
Available
Book Details
- Format
- Paperback
- Language
- English
- Category
- Production & Operations
- Condition
- Used
- ISBN-13
- 9781405847322
- ISBN-10
- 1405847328
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ISBN: 1405847328
Author: Johnston, Robert
Condition: Used
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
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Service Operations Management: Improving Service Delivery
$14.38 USD
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