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Small Business Total Quality
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Competitive Pricing You Can Trust — Quality You Can Rely On.
ISBN: 0412602709
Author: Huxtable, N.
Condition: New
Written specifically for small business managers, this book gives a practical step-by-step guide to the implementation of Total Quality Management (TQM). It will assist all small businesses from the recently established entrepreneur-based company employing a handful of people to businesses of 100 staff and above with an established management structure and position within the market place. This book will give practical help and early results and includes actual case studies of successful TQM implementation from a broad cross-section of small businesses.
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Small Business Total Quality