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Street Level Bureaucracy: Dilemmas of the Individual in Public Services
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ISBN: 0871545268
Author: Lipsky, Michael
Condition: New
Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
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Street Level Bureaucracy: Dilemmas of the Individual in Public Services

