The Customer-Driven Company: Moving from Talk to Action
MIA KARTS BOOKS
Book details
- Author
- Richard C Whiteley
- Publisher
- Basic Books
- Format
- Paperback
- Language
- English
- Category
- Company Profiles
- Condition
- New
- ISBN-13
- 9780201608137
- ISBN-10
- 0201608138
- Vendor: Mia Karts
The Customer-Driven Company: Moving from Talk to Action
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ISBN: 0201608138
Author: Whiteley, Richard C
Condition: New
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
- Author: Whiteley, Richard C. | Publisher: Perseus Books | Pages: 320 | Publication Date: 1991 | Edition: Revised ed. | Binding: Paperback | MSRP: 24.99 | ISBN13: 9780201608137 | ISBN: 0201608138 | Language: en | Store Location: Money | "Book cover image may be different than what appears on the actual book."
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The Customer-Driven Company: Moving from Talk to Action

