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The Customer-Driven Company: Moving from Talk to Action
$16.38 USD
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Competitive Pricing You Can Trust — Quality You Can Rely On.
ISBN: 0201608138
Author: Whiteley, Richard C
Condition: New
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
- Author: Whiteley, Richard C. | Publisher: Perseus Books | Pages: 320 | Publication Date: 1991 | Edition: Revised ed. | Binding: Paperback | MSRP: 24.99 | ISBN13: 9780201608137 | ISBN: 0201608138 | Language: en | Store Location: Money | "Book cover image may be different than what appears on the actual book."
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The Customer-Driven Company: Moving from Talk to Action
$16.38 USD