- Vendor: Mia Karts
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
Free U.S. shipping on all orders. Free international shipping on orders over $99
All orders are dispatched the next business day!
Competitive Pricing You Can Trust — Quality You Can Rely On.
ISBN: 0578824949
Author: Toister, Jeff
Condition: New
Build a winning customer experience strategy.What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.An experience guarantee goes beyond merely warrantying a product against defects. It encompasses the entire customer journey to promise an experience that never falls short of expectations.Discover what truly motivates customers to buy from you. Bust silos and get every department energized around a common goal. Pinpoint opportunities to earn customers' trust and loyalty. Demonstrate the financial impact of a great customer experience. Recover from service failures that cause customer churn.This book is guaranteed to help you win and retain more customers. Get your copy today
Have a question?
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises