- Vendor: Miakarts Books
Ultimate Service: The Complete Handbook to the World of the
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ISBN: 0131753576
Author: Stiel, Holly
Condition: new
The complete handbook for the world of the concierge. This book was written from first hand experience and addresses all situations involving a hotel concierge from the philosophy to the the paper clips. It is a comprehensive guide to the hotel concierge. It can be used as a textbook or for training purposes as it has lesson plans and workshhets included.
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Ultimate Service: The Complete Handbook to the World of the

