Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
MIA KARTS BOOKS
- Vendor: Mia Karts
Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
Book Details
- Author
- Jiju Antony
- Publisher
- Routledge
- Format
- Hardcover
- Language
- English
- Category
- Leadership & Motivation
- Condition
- New
- ISBN-13
- 9780415222716
- ISBN-10
- 0415222710
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ISBN: 0415222710
Author: Antony, Jiju
Condition: New
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
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